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Privacy Policy

Effective Date: December 11, 2021

In the event of a conflict, the English language version shall govern.


docmeeting is committed to protecting the privacy of your data. This Privacy Policy explains what information docmeeting Service and its Owner Company madepublic sàrl (together, “docmeeting by madepublic Sàrl,” “we” or “us”) collect, use, and disclose about you when you access or use our websites and applications, which we refer to collectively as the docmeeting Service, contact our customer service team, engage with us on social media, or otherwise interact with us.

Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.

What information does docmeeting collect?

docmeeting allows you to input, upload, or store in the docmeeting Service any text, images, and other data that you choose—we refer to that information as “Content”. We also collect and receive the following types of information:

  • Basic subscriber information. To open your account, we collect and receive identifiers like your email address and name as authorized in your Google Apps profile settings.
  • Usage data. We collect and log Internet or other electronic network information on how you and others access and use docmeeting, for example, the act of creating a note or sharing a note. Usage data may be collected through cookies, and similar technologies.
  • Location information. We collect the IP address you use to connect to the docmeeting Service.
  • Device information. We collect information about the number and type of devices you use to connect to the docmeeting Service, as well as information about the operating systems on those devices (e.g., iOS, Android, Windows).

We also may link your subscriber information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience. For example, when you create or log into a docmeeting account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.

How does docmeeting use my information?

We have specific rules for how and when we use the information we collect and receive. We are committed to protecting the privacy of your information. We use the information we collect and receive to provide, maintain, and improve the docmeeting Service; to provide troubleshooting and customer support; to protect the docmeeting Service for all our users; to contact you.

  • Performing our Service s. We use a number of technologies to help you get the most out of the docmeeting Service. Our systems automatically analyze your data to power docmeeting features and to continually improve the docmeeting Service for you in a way that does not require anyone to look at your Content. This may include, for example:

o Making sure you find what you’re looking for when you search your account.

o Showing you information most relevant to how you are or could be using the docmeeting Service at a specific time or location.

o Suggesting actions for you to take based on information you’ve stored.

o Suggesting docmeeting Service features or products to you that we think will help you get the most out of the docmeeting Service.

o Recommending people for you to collaborate with.

  • Maintaining our Service s. To provide troubleshooting and customer support, our Customer Support team may need to access your information, such as your account email address and information about the docmeeting application you are using, subject to the protections described below.
  • Protecting against security threats, abuse, and illegal activity. As part of our efforts to protect your account and the functionality of the docmeeting Service, our systems may analyze the emails you send to and from your docmeeting account and the notes you share to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a Terms of Service or User Guidelines violation, we may block delivery of or unshare the problematic material, much like a spam filter works for your email inbox.
  • Communicating with you. In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using docmeeting to get more done, make special offers, and provide information about how docmeeting works with products and services from our business partners.
  • Complying with Law. docmeeting also uses information to satisfy applicable laws or regulations and discloses information in response to legal process or enforceable government requests, including to law enforcement. For more information, please visit the section “How does docmeeting respond to legal requests for my information?” of this Privacy Policy.

Would someone at docmeeting ever view my Content?

You have control over who sees your Content. We limit the use of your Content to make sure that no one at docmeeting can view it unless you expressly give us permission or it’s necessary to comply with our legal obligations. Specifically:

  • To help refine or improve the technology, we may ask you for permission to review portions of your Content. For example, if a new feature suggests related notes that are relevant to your Content, we may give you an opportunity to provide us feedback on how well the feature is performing along with a sample of the Content in question, so we can make sure this feature provides appropriately tailored suggestions. Such access to your Content is done only with your express permission and is subject to strict confidentiality rules and data access controls. Choosing to give us such permission is completely voluntary.
  • If you contact our Customer Support team for help with specific pieces of Content in your account (for example, if you can’t find a note you believe should be in your account), we may ask for your temporary permission to look at your Content. This permission terminates when the issue is resolved.
  • If we become aware of a potential violation of our Terms of Service or User Guidelines, we may suspend or close your account until the problematic material is removed. Under such a circumstance, we would only look at the Content in your account if you give us consent or if necessary to comply with our legal obligations, including to protect the safety of you or any other person.

To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.

How does docmeeting share or disclose my information?

docmeeting is not in the business of selling or renting your information.

  • Your Content is private unless you decide you want to share it. You may choose to share using public links or through any of the docmeeting Service’s features that allow you to share or collaborate on Content (“Collaboration Features”). If you choose to share, we may need to take steps to facilitate your collaboration.
  • In the event of a merger, sale, or reorganization of all or part of our business, information covered by this policy may be transferred in connection with that deal.

How does docmeeting respond to legal requests for my information?

We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of due process.

We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. In accordance with our Information for Law Enforcement Authorities page, we will notify you if we believe we are compelled to comply with a third party’s legal demand for your information, and we routinely push back on government orders to delay user notice that we view as overly broad.

In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the docmeeting Service, or as otherwise necessary to comply with our legal obligations.

How can I manage my information stored in docmeeting?

In most cases, you can manage your information simply by logging into your account and editing your information directly within the docmeeting Service.

If you prefer, you can contact us at to ask us to provide access to, correct, update, or delete your personal information. Residents of certain regions may have additional or different rights in your personal information.

How long does docmeeting store my information?

We make the Content you store in docmeeting readily accessible to you, until you make the decision to delete it.

If you delete your Content and then sync, it will no longer be accessible to you or others who may access the docmeeting Service. The docmeeting Service ’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations.

docmeeting provides you with features that allow you to communicate and collaborate with other users. Deleting your copy of these communications (such as messages) won't delete copies existing in the accounts of people with whom you were interacting.

For users who are inactive for extended periods of time, we may close your account to satisfy our obligations under applicable law, and in accordance with our data retention policy. If that happens, we will try to notify you before taking any action.

What happens if I want to stop using docmeeting?

As described above, you can delete your Content at any time, and you can stop using the docmeeting Service at any time.

What happens if docmeeting closes my account?

If docmeeting deactivates your account due to a violation of our Terms of Service, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.

Where does docmeeting store my information?

When you sync your computing device with the docmeeting Service, that data will be replicated on servers maintained in Germany. This means that if you store information in or submit data to the docmeeting website or docmeeting Software and sync such docmeeting Software with the docmeeting Service , you acknowledge your personal information will be transmitted to, hosted, and accessed in Germany.

Data privacy laws or regulations in your home country may differ from, or be more protective than, those in the United States. We will collect, store, and use your personal information in accordance with this Privacy Policy and applicable laws, wherever it is processed.

Other information

Does docmeeting allow children to use its Service s?

The docmeeting Service is designed for adults; we do not intend to collect personal information from children under the age of 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at

How does docmeeting respond to Do Not Track signals?

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, docmeeting does not currently respond to or otherwise take action in response to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about an individual consumer’s online activities over time and across third party websites or online services. For information about Do Not Track, visit

How can I contact docmeeting?

docmeeting welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at or postal mail at:


madepublic Sàrl

Jehanne-de-Hochberg 19, 2000 Neuchâtel, Switzerland

Attention: Privacy Team

European User Data Access Rights

Below is an explanation of the data access rights docmeeting makes available to EEA, UK and Swiss individuals.


  • Right to access

o You can request docmeeting to provide you with information on how we collect, use, and store your personal information, including provide you with a copy of your personal information we store in docmeeting.

  • Right of rectification

o You can request that we correct certain inaccurate information if you are no longer using the Service. For more information, see the section: "What happens if I want to stop using docmeeting?"

  • Right to data portability

o You can export your information from docmeeting to a competing service.

  • Right to object

o You can object to the processing of your information in certain cases, as well as request that docmeeting not use your personal information for direct marketing purposes. Direct marketing includes emails which help us keep you informed about the latest improvements to our Service.

How does docmeeting comply with data transfer rules?

docmeeting uses two data transfer mechanisms: the Standard Contractual Clauses and the Privacy Shield Frameworks.

Standard Contractual Clauses

docmeeting utilizes the Standard Contractual Clauses, which are contract terms developed and approved by the European Commission as ensuring adequate protection for data subjects when transferring personal data from the EEA, the United Kingdom (“UK”), or Switzerland to the United States and other countries. The Standard Contractual Clauses are generally referenced within a Data Processing Agreement entered between docmeeting and the applicable parties.

Privacy Shield Frameworks

In addition, despite the 2020 invalidation of the EU-US Privacy Shield by the European Court of Justice and the Swiss-US Privacy Shield by the Swiss Federal Data Protection and Information Commissioner, docmeeting has elected to maintain its certification of compliance with the EU-US Privacy Shield and the Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from EEA member countries, the UK, and Switzerland.

As used in this notice, "personal data" means information that (i) is transferred from the EEA, the UK, or Switzerland to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable individual, and (iv) can be linked to that individual. This notice outlines our general policy and practices for implementing the Privacy Shield Principles for personal data.

The docmeeting by madepublic sàrl Service has certified that in respect of all personal data it receives from the EEA, the UK, and Switzerland in reliance on the Privacy Shield, it will adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access, and Recourse, Enforcement and Liability. To access the Privacy Shield List and to find details of our certification, please visit:

If we ever need to use your personal data for a purpose that is materially different to the purposes we collected it for or that you later authorize, we will notify you and provide you with the opportunity to opt-out.

Under the Privacy Shield, docmeeting Service will remain liable if its third-party service providers process your personal data in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.

Residents of the EEA, the UK, or Switzerland who believe that their personal data has not been processed in compliance with the Privacy Shield Principles may raise their complaint in the following ways:

1. You can contact docmeeting Service directly using the details in the "How can I contact docmeeting by madepublic Sàrl?" section in our Privacy Policy. We will respond to your complaint within 45 days of receipt.

2. We have further committed to refer unresolved privacy complaints under the Privacy Shield to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive a timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit for more information about the scheme. This JAMS service will be provided to complainants free of charge. To file a complaint directly with JAMS, go here:

3. For residual disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield's binding arbitration scheme, please see: .

You may have the right to access personal data that we hold about you and request that we correct, amend, or delete it if it is inaccurate or processed in violation of Privacy Shield. Please contact us, as provided above, to make such a request and we will consider it in accordance with the Privacy Shield's Principles.

The Federal Trade Commission has investigation and enforcement authority over our compliance with the Privacy Shield.

Please note that we may disclose personal data to respond to subpoenas, court orders, legal process, or government requests (including in response to public authorities to meet national security or law enforcement requirements).

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